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What An MBA Didn’t Teach You About Sales

The sales profession is challenging. You need to work hard at it to succeed. You need to learn from the best. You need to improve your skills continuously. If you think you can sell since you are a hit at parties and have a lot of friends, you may soon find that you are a failure as a salesperson. Blunt truth:

because the sales profession is so hard, you have to focus on doing everything in sales very well, or you will be considered a failure.

I call this blog, Skinned Knees because I try to relate all of the learning that I have done over the past 4+ decades (while skinning my knees in the learning process).

I hope that you learn from my mistakes so that your business will grow!


Two Tall Guys Talking Sales Podcast – Transforming Opportunities: Chris Cocca’s Insights on Perfecting the Discovery Meeting – E85

In this invigorating episode of Two Tall Guys Talking Sales, hosts Kevin Lawson and Sean O’Shaughnessey delve into the crucial nuances of discovery meetings with the seasoned sales leader, Chris Cocca. They explore why many deals falter at this stage and how refining the process can dramatically enhance sales outcomes. Tune in to gain deep insights on optimizing discovery meetings to ensure you’re not just participating but capitalizing on these opportunities. Key Topics Discussed: Key… Two Tall Guys Talking Sales Podcast – Transforming Opportunities: Chris Cocca’s Insights on Perfecting the Discovery Meeting – E85

Boosting Profitability in Sales: Mastering the Art of Negotiation – Video 11 of the New Year Motivation Series

Entering the New Year, it’s vital for sales teams to analyze and improve their negotiation strategies for enhanced deal profitability. Reflecting on past negotiations to identify weaknesses is key. Embracing continuous learning and preparation, like training and scenario planning, can significantly boost bottom lines. The goal is to negotiate mutually beneficial deals without unnecessary concessions, thereby maximizing value and profit with every transaction.

Ace of Hearts: Joint sales calls with top management: Role-playing for Different Scenarios

Role-playing is a critical strategy for preparing for a sales call involving top management. It replicates the actual sales scenario, including realistic data and potential objections, allowing for feedback and strategy refinement. It also enhances the sales team’s ability to handle objections confidently and promotes active listening for better client engagement. Implementing role-playing as a standard practice serves multiple purposes such as aligning strategies among team members and enforcing a robust, collaborative framework that elevates the overall sales approach.

Ten of Spades: Addressing Salesperson Underperformance: Identifying Training Needs: Recognize areas for skill development to boost performance

Elevating Sales Performance: Why Targeted Training is Non-Negotiable Visualize your sales team as a high-performance sports car: every part is intricately designed to maximize output and speed. When one part fails or underperforms, the entire machine is impacted. An underperforming salesperson isn’t just a localized problem; their performance deficit has a cascading effect on the entire team and, by extension, the organization. It’s critical to realize that top-performing salespeople—let’s call them the eagles of the… Ten of Spades: Addressing Salesperson Underperformance: Identifying Training Needs: Recognize areas for skill development to boost performance

Leadership Styles Differ Based on the Situation: Sales Growth vs. Sales Recovery 

By Sean O’Shaughnessey & Kevin Lawson

As B2B-focused businesses navigate the ever-changing landscape of a post-COVID economy, sales leaders must adopt and institute strategies to meet the demands of a business in growth or recovery mode. 

While the goal for a sales organization may be to sustain the growth trajectory aligned with organizational goals, the year-over-year approach to achieving success can vary significantly. Sales leadership styles depend on the current situation, the starting point, and the existing team charged to accomplish the goal. Good sales leaders find a way to achieve the annual goal; great sales leaders find ways to achieve the goal and systemize the process to allow for repeatable growth, pivots, and rapid scale.      

Growth Focused Leadership

Sales leaders focused on growth must proactively identify new market opportunities, verticals, geographies, platforms, or sales talent. They must invest in new sales channels and technologies, along with onboarding and training programs to support the growth of their sales teams and the acquisition of new client relationships.

When sales teams are in a breakout stage of growth, it can be challenging to gain the discipline to systems and alignment on processes and approaches due to the nature of managing client expectations on a wildly rising revenue outlook. This situation demands that all of the skills of a sales leader be applied consistently and strategically across the team and sales practices.  

Seasoned leaders know that hiring for an increased workload and rapidly scaling teams can be tempting. However, this approach can often lead to problems down the line. Further, we must suppress the desire to hire quickly instead of exercising patience in finding the right candidate to continue to scale teams and culture appropriately. That patience means we must endure the short-term challenges of being under-resourced and under a great deal of pressure to keep performing as if we already had the resources on the team.  Instead, it is essential to focus on finding the right candidate who will not only be able to handle the current workload but also contribute to your team’s culture and help your organization achieve long-term success. Take the time to vet candidates carefully and consider not only their skills and experience but also their values and how they fit into your team’s dynamic. By prioritizing quality over speed, you’ll set your team up for success in the long run.

Another important consideration when building a team is to prioritize scalability. It’s easy to get caught up in your organization’s immediate needs and hire for the present moment, but it’s crucial to think about how your team will grow and evolve. Look for candidates with the potential to take on new responsibilities and leadership roles as your organization expands. Consider investing in training and professional development programs to help your team members acquire new skills and stay up-to-date with the latest industry trends. By prioritizing scalability, you’ll be better equipped to adapt to changing business needs and continue to achieve success over the long term.

Discipline to proven systems is essential for leadership and having transparent KPIs and organizational goal communications. The rigor and discipline of a sales leader in a growth cycle are particularly demanding. One primary concern for leaders in this mode is talent loss due to competitive pressures to grab your resources for their growth. It would help if you had experience and discipline for these growth moments.

Read the rest of the article…

Two Tall Guys Talking Sales – Communicate Your Value Proposition to Win More Deals with Kelly Crandall of Sales Xceleration and Next Level Strategies – E24

Kevin and Sean have a special guest for this episode! Kelly Crandall of Sales Xceleration and Next Level Strategies.  Kelly is a sales expert who works as an advisor to help mid to small-size businesses build a path to more sales. The topic of the conversation is “The Sales Skills Required to Communicate Your Value Proposition to Win More Deals.” Kelly discusses the importance of value proposition and its broader concept, focusing on why buyers… Two Tall Guys Talking Sales – Communicate Your Value Proposition to Win More Deals with Kelly Crandall of Sales Xceleration and Next Level Strategies – E24

Two Tall Guys Talking Sales – Sales Meetings Are for Educational Purposes – E23

In this episode of “Two Tall Guys Talking Sales,” Sean and Kevin provide insights on conducting effective sales meetings focusing on education and training. They suggest assigning individual salespeople to research topics or chapters of a book to teach the team, ensuring everyone becomes an authority on the topic. The hosts stress the importance of repetition and testing knowledge by applying it to specific accounts or situations. They also highlight the need for clear goals… Two Tall Guys Talking Sales – Sales Meetings Are for Educational Purposes – E23

Leading Your Sales Team to Success: 5 Best Practices You Need to Know

In today’s highly competitive business environment, sales leaders play a crucial role in the success of their organizations. They are responsible for setting sales targets, creating effective sales strategies, and motivating their teams to achieve their goals. However, being an effective sales leader requires more than just setting targets and motivating your team. This article will explore the five best practices of effective sales leaders. 1. Set clear and achievable goals. One of the primary… Leading Your Sales Team to Success: 5 Best Practices You Need to Know

Maximizing Sales Performance: The Power of Coaching

As a small business owner, you know that your company’s success depends on your sales team’s performance. That’s why providing your team with the tools they need to improve their skills and achieve goals is crucial. Regular coaching sessions help your sales team grow and perform at their best. Identify Areas of Struggle and Success Coaching allows you to identify areas where sales team members are struggling; while recognizing areas of success. You help your… Maximizing Sales Performance: The Power of Coaching

92% of Small Companies Don’t Do Much Sales Training

The benefits of sales training for your employees are numerous. By providing training on best practices in B2B sales, you’re investing in the skills and knowledge of your sales team. This can translate into increased sales, higher revenue, and a more robust bottom line. Additionally, a well-trained sales team can improve customer relationships, build trust with prospects, and increase customer loyalty.